Global HR Operations Intern

Role Purpose

As a Global HR Operations Intern, you will support the Human Resources team in delivering efficient HR operations while enhancing employee development, engagement, and organizational capability.

The role provides exposure to core talent management and HR operations processes and contributes to creating a positive employee experience and achieving organizational scorecard targets.

In addition to operational support, the internship offers development opportunities in project coordination, stakeholder engagement, and digital innovation, including the application of AI-enabled tools such as Microsoft Copilot.

Key Responsibilities

HR Operations

• Support day-to-day HR activities across the employee lifecycle
• Maintain HR records and documentation in line with internal policies and data privacy requirements
• Assist with data entry, employee file management, and HR documentation processes
• Contribute to the development and maintenance of HR “How-To” guides
• Support preparation of employee-related materials, HR communications and communication channels (e.g., Viva Engage)
• Contribute to continuous improvement and process optimization initiatives

HR Systems & Digital Tools

• Support administration and maintenance of HR systems (e.g., HR Connect)
• Assist with system data validation, updates, and user support
• Identify opportunities for automation and digital solutions
• Explore and apply AI tools (e.g., Microsoft Copilot) to enhance HR service delivery and productivity

HR Data & Reporting

• Prepare recurring and ad hoc HR reports and dashboards
• Assist HR analytics related to attrition, training participation, and employee development metrics
• Support data analysis and presentation to enable decision-making
• Ensure data accuracy and integrity across reporting processes

Learning, Development & Employee Engagement

• Support coordination of learning and development initiatives
• Assist in creating training materials, presentations, and employee resources
• Support scheduling, communication, attendance tracking, and feedback collection
• Assist in coordination of mentoring and development programs

HR Projects

• Provide project coordination and support for global HR initiatives
• Track project milestones, actions, and deliverables

What You Will Gain

• Hands-on experience across global HR operations and talent management
• Exposure to HR analytics, reporting, and workforce insights
• Experience working with HR systems and digital tools (e.g., HR Connect)
• Participation in employee development, mentoring, and engagement programs
• Opportunity to contribute to AI and digital HR transformation
• Development of project management, communication, and organizational skills in an international environment

Qualifications & Skills

Education

• Bachelor’s or Master’s degree in HR, Business Administration, Psychology, or a related field (in progress or recently completed)

Skills

• Fluent in English
• Strong interest in HR and people-related processes
• Excellent organizational skills and attention to detail
• Analytical mindset and problem-solving ability
• Comfortable working with data, reporting, and Microsoft Office
• Interest in digital innovation, AI tools, and process improvement
• Strong communication skills
• Proactive, curious, and eager to learn

Preferred

• Familiarity with HR systems or HR technology platforms
• Experience with AI-enabled tools (e.g., Microsoft Copilot, ChatGPT)
• Interest in learning, development, and organizational capability building